Bilingual Community Engagement Manager

Job Summary: We seek a full-time energetic and creative Community Engagement Manager who can support our expansion and outreach effort in the Greater Hudson Valley area. The Manager will be responsible for community outreach and engagement efforts, ensuring that our programs and services reach those who need them the most. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. This position will support multiple departments. The Community Engagement Manager will report to the Director of Operations and Community Development. Occasional evening and weekend hours required.

Responsibilities:

  • Support and implement Neighbors Link’s strategic community engagement effort
  • Forge new relationships and form partnerships with organizations throughout Westchester and the Greater Hudson Valley area. Maintain and engage existing relationships. These include both in-person and online relationships.
  • Develop and implement innovative strategies to share information about Neighbors Link to potential constituents in multiple communities that align with our mission and goals
  • Represent Neighbors Link at coalition and community group meetings
  • Serve as a liaison between partners, staff and community
  • Support and collaborate with Neighbors Link management team to develop, organize and facilitate or co-facilitate discussion groups, workshops, trainings, and other events for Neighbors Link clients and partner organizations.
  • Coordinate advocacy efforts and collaborate with staff, volunteers, and outside partners.
  • Manage and support special initiatives in collaboration with the management team.
  • Collaborate with Family and Individual Support Services staff to identify and expand referral partners.
  • Develop content to Communications staff social media; develop and maintain social media relationships with partners.

Requirements:

  • Bilingual English/Spanish fluency required
  • Excellent verbal communication skills and writing skills
  • Strong public speaking, organizational and problem-solving skills
  • Proven work experience as a community manager
  • Experience launching community initiatives
  • Works well independently, self-starter
  • Bachelor’s degree
  • 5+ years relevant experience
  • Must have own transportation
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • No phone calls, please.

COVID-19 considerations: The safety of our employees is top priority for Neighbors Link, and we follow all the recommended safety protocols. This position will be working remotely until Covid-19 restrictions are lifted, at which time in-person work will be required.

Contact: jobs@neighborslink.org with subject line “Community Engagement Manager” and provide a cover letter and resume. Salary range starts at $50,000 commensurate with experience; health benefits and 401k plan are included in compensation package.