Administrative Assistants

Summary: We are seeking full-time Administrative Assistants that will provide administrative support to staff members and program instructors for Neighbors Link at our multiple locations including, Mount Kisco, Ossining and Yonkers. Some evenings and weekends required. This position will report to the Operations Manager. Neighbors Link follows all COVID safety guidelines provided by the CDC.

Responsibilities: Primary responsibilities include, but are not limited to:

• Field multi-line phone system and direct callers to appropriate staff and services
• Enter client information and program attendance records in Salesforce database
• Distribute program and special event information to clients
• Preserve up-to-date, accurate office calendar for Neighbors Link programs
• Respond to initial client support service requests and refer them to appropriate staff members and partner organizations.
• Support Operations Manager with day to day duties of facilities
• Support program administration with marketing, maintaining registration lists, outreach calls, collecting client fees and assisting with special events and activities
• Coordinate office supply orders for Neighbors Link staff and manage inventory
• Coordinate food orders for programming and special events as needed
• Support program instructors and aides so classes and programs run smoothly, virtually and in person
• Active participation in ongoing special events and activities
• Greet clients and visitors as they arrive at the center and make all feel welcome
• Direct clients and visitors to staff offices and program rooms; distribute program information

Requirements:

• Bilingual English and Spanish required
• Associate’s degree or higher preferred
• Strong interpersonal communication skills and customer service orientation
• Ability to multi-task and work with other team members
• Proficiency with MS Ofice and G-Suite
• Familiarity with Google calendar and database experience a plus
• Commitment to the Neighbors Link mission

Please send resumes to jobs@neighborslink.org. No phone calls, please